Frequently Asked Questions


Deployment, Use and Maintenance of the App

  • First and foremost, so that you’re aware of safety conditions when you’re traveling to a new location, whether it is across the ocean or across town. Secondly, to share your experiences and let other travelers in the GeoSure community know where it is safe and where they may encounter risks. When you’re aware and prepared, traveling is much more enjoyable!


  • Check your GeoSure app anytime you or someone you know and care about is going to a new and unfamiliar location. GeoSure analyzes locations all the way down the neighborhood level, so even if where you’re going is not far from home, use your app for an up-to-date GeoSure Safety Score (or safety rating).


  • No! Use it no matter where you are traveling, especially if you have never been there before. You’ll be comforted to find out a place is safe, and you’ll be prepared if it isn’t. A location may be safe in one way, like physical harm, but unsafe in another way, such as disease and medical – and only the GeoSure Safety Score will break it down for you that way. Even if you’ve been to a place before, the character of neighborhoods change, and it may be different than when you last visited. If you live in a large city you may be surprised to find out how others rate the safety of neighborhoods you are familiar with. Just another reason why should always be sharing your experiences with the GeoSure community! It’s just as important to know that a neighborhood is safe as it is to know another is dangerous.


  • Absolutely! Conditions of cities change often, so it’s important to check in with the app regularly for the most up-to-date GeoSure rating. Also, GeoSure is more powerful when our global community regularly contributes safety reports. No one is better suited and more knowledgeable about your neighborhood than you!


  • There are many helpful travel information resources available that can supplement and increase the value of the GeoSure app. GeoSure is granular to the city and neighborhood level, so you can gauge the safest areas to make your hotel or dinner reservations as rated by travelers like yourself. Or, suppose you’re planning a trip with your family to Latin America and you are choosing between several cities. GeoSure gives you a rapid and current way to assess what places are safest and would be the best choice.


  • GeoSure is unique and stands out from other security reports in several ways. First of all, GeoSure Safety Scores (safety ratings) from 1 (extremely safe) to 100 (extremely dangerous) are the only reports that cover six different safety categories for over 4000 cities and neighborhoods around the world – including all major cities, national and regional capitals and most tourism destinations. Safety categories: Overall Security, Theft, Physical Harm, Disease & Medical, Basic Freedoms (Political) and Women’s Safety. GeoSure Safety Scores are unrivaled because they are derived using an array of data sources and sophisticated predictive analytics, not just organizational judgments. Also, GeoSure is customizable and allows you to get a personalized GeoSure score based upon your personal characteristics, travel habits and level of experience. Additonally, GeoSure allows you to report your experiences or ground truths – favorable or unfavorable – and share them with other members of the community. You get to see and share posts made by other travelers just like yourself from all over the world. Last but not least, GeoSure gives you a current safety assessment for a very specific location, not just an entire country or for a limited period of time. In short, GeoSure provides you with a real-time assessment of your overall safety that is personalized to you and where you are going or where you are.


  • You will see colored points, or markers, on the GeoSure world map – some with numbers and some without. The numbers within the markers are statistically derived safety ratings using GeoSure’s highly sophisticated predictive analytics – we call that the GeoSure Safety Score. They are computed for entire cities, or in the case of large cities, a district or neighborhood within the city. Markers without numbers are crowdsourced ground truths from other members of the GeoSure community. User reported safety ratings are from the community and are more specific to the exact location and to the user who reported it. The user reported posts often include a short narrative about what they experienced at the location. The color of the point,indicates how safe a location is: green indicates safe, yellow indicates caution, orange indicates higher caution and red indicates danger.


  • Responsible and thoughtful reporting by the GeoSure community is essential to our mission of keeping everyone informed and safe. It is everyone’s duty to make only honest and accurate reports – a sense of responsibility that is shared and reinforced within the community by community members. We are all safer when the information from each of us is shared and this requires that we all report in a dependable and accurate fashion.GeoSure has measures in place that significantly deter and minimize bogus, dishonest, or exaggerated reporting. All reports are put through a complex statistical vetting process in which their credibility and accuracy is evaluated, and reports which do not pass this vetting test will be removed. In addition, users can “flag” a report they think dishonest or directly contradicts their knowledge or experience.


  • GeoSure is intended for all travelers: leisure, business, students, families, tour groups, and especially those who are traveling to destinations for the first time. It’s also great for travelers who are going somewhere they have been before because conditions can change, and you always want to arrive prepared. GeoSure is also very useful for citizens to report favorable or unfavorable experiences and insights in their own neighborhoods.


  • Any traveler who wants to travel smart and be prepared will benefit from using GeoSure. Whether you are going to a safe or treacherous place, GeoSure will give you a rapid, accurate and customized evaluation of the locations. Our users include, but are not limited to: students traveling or in study abroad programs, friends and families planning a vacation, business travelers planning a trip, companies evaluating where to locate business operations, and anyone who want to know the specific risks of various districts or neighborhoods in a city.


  • Yes! People all over the world use GeoSure. Every major city in the world is represented in the GeoSure database, and the information is useful and relevant to citizens of all countries. Anyone who wants to know the current safety level of a place, including the one they are currently in, will find this app useful. The GeoSure community is a worldwide community!


  • Yes and yes. Not only will there be additional significant and exciting added functionality in future releases, and not only will you be notified of these releases, you may qualify for free upgrades depending on your contributions to, and standing in, the GeoSure community – e.g. through recognition achieved by making responsible user reports or flagging bogus or exaggerated reports you know to be inaccurate.


  • No, not really, except that if you move from your current location, and in moving lose internet connectivity, the last data downloaded is the data the apps will be using to provide threat temperatures. And of course a fast internet connection will make the experience more enjoyable. GeoSure has been designed to provide the best functionality and ease of use, but we are always improving it. If you have suggestions for improving users’ experience, please let us know by emailing info@geosureglobal.com. Merit points are also awarded for improvement suggestions.


  • GeoSure is configured for user’s mobile devices running at least iOs 7. It is not yet available on iPads running iOs 7 (iPhone Operating System release 7), though it will be soon. So if you do not have an iPhone running iOS 7 the GeoSure app may not appear in your searches. GeoSure is available on Android, and soon Windows. Watch for these releases.


  • If you have previously downloaded and previously opened the app, then it should open, even if you do not have internet access at your current location. Without internet access, the app will use the data it downloaded from the last time it was opened with internet access. When you once again get internet access, the app will download the most current data to run the app. If you have done all of the above, then the app should open and present the initial screen where you have the log in options. To log in, be sure to correctly include your email and password.



Basic Functionality/How to use App and/User Case Scenarios

  • For any location you can obtain 3 reported safety scores,the GeoSure calculated average score, your own personal score, and scores reported by other users. The GeoSure calculated score is statistically derived using predictive analytics. Your personalized score adjusts the GeoSure score statistically to take into account your personal attributes that would affect your vulnerability – e.g., your travel experience or if you speak the local language, etc. The scores reported by other GeoSure users are the impressions of users who were in, or who are knowledgeable about, the location. These user-reported scores may be higher or lower than the GeoSure derived score because they reflect what an individual user feels, witnesses, or experiences and reports at the location.


  • To make a “user report safety score” (tapping the “+” button) means that a member of the GeoSure community reports their own assessment of the safety, or their feeling of relative security, at their current or a previous location (ground truths are accurate, honest reflections of users, anywhere in the world, street level). Users want to know what other members are experiencing and how they view the safety in their part of the world. GeoSure also uses these user-reported scores in its statistical algorithms to derive the GeoSurereports, thus making the GeoSure-derived safety scores more accurate. So members of the community who report their experiences are the backbone of the GeoSure community. Help your fellow community members and report your experiences good or not so good–favorable or not – in any global location. It is just as important to report when you experience a location to be safe as it is to report when you feel a location is unsafe.


  • GeoSure was developed for the global travel community who want themselves, families, friends and colleagues to be as informed, empowered and as safe as possible when they travel. We are all made safer when our travel experiences are shared with every member of the GeoSure global community. In this sense, GeoSure belongs to the GeoSure community and the basic version is free, and all future releases of the basic version are expected to remain free.


  • Future app versions that incorporate significant enhancements in functionality with significant development costs may not be free, but their cost will remain reasonable. Even these enhanced versions will be offered free to community members who have shown concern for their fellow travelers and who have shown loyalty to the GeoSure community by achieving high levels of merit by making valuable reports of their own experiences and attentive monitoring of bogus, dishonest or exaggerated reporting by others.



Technical and System Requirements (iOS/Android)



Interpretation of Safety Scores (or Safety Ratings)

  • Yes! And this is very important for members of the GeoSure community to understand and reflect in their interpretation and reporting safety scores (safety ratings). A score of 10 or less would indicate the location is extremely safe, in fact the safest a place can reasonably be (and you can probably think of such a place).Similarly, a score of 90 or above would indicate the location is extremely dangerous (and youcan probably think of such a place). Ratingsbetween 10 and 90, which is the range for most locations would indicate varying levels of safety or threat and vulnerability. A score of 50 indicates a location that is safe in as many ways as it is not safe. Scores rising above 50 indicate increasing levels of threat and values decreasing below 50 indicate decreasing levels of threat, i.e., increasing levels of safety.


  • The rating or score (these are synonymous) is a statistically derived number that reflects how strongly most people will feel their vulnerability is to the threats created by actual, objective conditions that exist at a location. Each 20 degree range of scores has a narrative interpretation which is reported along with the score. This narrative interpretation is more or less how someone who reports a score within that twenty degree range would describe their vulnerability at that location. So, if someone reports they feel the rating is 50 at some location, then the narrative description for that rating of 50 is more or less how that person feels about theirsafety or their vulnerability at that location. You may feel the same location is a little more or a little less threatening than someone else believes it to be (we are not all identical in our risk tolerance) and assign it a slightly higher or lower score, but whatever the score you assign, the narrative description of the score will reflect your belief about the actual level of safety relative to you.


  • The scores have been derived with very statistically rigorous and sophisticated predictive analytics and are quite accurate, especially on a relative or comparative basis. They are certainly accurate enough to make personal judgments and optimal travel decisions. For example, if one location has a safety ratingof 40 and another location has 20, then the threat level of the first location is twice as high as the second, and the same individual would feel about twice as vulnerable in the location as they would feel in the second location. Ratings are relative scores, meaning the levels reflect scores and user reports scores relative to their own neighborhood or places they know well, but which conform to the narrative description of the threat temperatures. So if you wanted to report a safety rating for midtown Manhattan (New York City) and you lived in section of Ginza Tokyo (Japan) and felt the two were about the same, and the definition of a rating of 40 corresponded to the way you felt about Ginza, then you would report a 40 for Manhattan.


  • A GeoSure score for a given location is an average safety level calculated for a representative sample of travelers to that location. Your personal score may be higher or lower depending on your personal characteristics – e.g., experienced travelers who speak the local language will be less vulnerable than inexperienced travelers who do not speak the local language, young women may be less safe in some areas than middle aged men, etc. You can have your personal characteristics taken into account in the computation of ratings by completing the questions on the “Personalize” screen. Also, conditions at a location may change. For example, a change in governments, a breakdown in law and order or just the slow, natural evolution of an improving or deteriorating social fabric. These changes will become reflected in the GeoSure derived scores for that location, and therefore also in your personalized ratings.


  • The GeoSure score is an average threat level derived for a representative sample of all travelers, young and old, experienced and inexperienced, male and female, etc. Your personalized score takes your personal “threat-contributing” attributes into consideration and adjusts your personal score up or down by some amount that depends on how and how much your personal characteristics and experience elevate or mitigate your vulnerability at the specific location you are evaluating.



How GeoSure does it: Data and Analytics

  • The average safety ratings that are not personalized to the specific user have been derived and are updated using very sophisticated state-of-the-art predictive analytics and statistical algorithms. These scores are then updated periodically and refined by the incorporation of all vetted user-reported scores. Your personal score then further refines the rating using a mathematical formula that takes your personal attributes into consideration . . . but only if you have entered your personal profile or “personalized” information on the “Personalize” screen.


  • Many! And more are always being added as they are discovered. Any type of data from any available source that contributes to the accuracy of predicted ratings may be used to derive scores. There are hundreds of data sources that are used and the complete set of data sources is continually evolving, with new sources entering and old sources exiting, depending upon their ability to contribute to predictive accuracy. These data sources will include the obvious sources such as the WHO (World Health Organization), the UN (United Nations) Interpol, National Tourism statistical agencies, national and regional economic statistics, national crime statistics, and many more, but it also includes many not so obvious variables collected from obscure but valid data sources, such as changes in the prices of household staples, on time performance of public transportation, etc. In short if a data variable from a source can shed light, not matter how indirectly, on a threat level it will be used no matter what its nature and no matter what the source, so long as the source is verified as valid and reliable.


  • Yes. GeoSure uses GPS coordinates to know from where all “user-created” ground truth reports are made so the location to which they are attributed can be properly communicated to other GeoSure community members. It also uses GPS coordinates to know the location for which the user is seeking a GeoSure or other user-created report. It would not be possible to give accurate and location-specific safety information without using GPS coordinates. GeoSure does not use GPS coordinates to track the movements of users, only their location at the time of making or receiving a report. GeoSure has no interest in your movements, only your safety. It is GeoSure’s philosophy and policy that your privacy is your right and our duty.



Community Membership and Benefits

  • The GeoSure community is simply worldwide travelers and citizens helping other travelers and citizens. GeoSure recognizes that many individuals have important experiences and information that would be useful to others as well as a willingness and desire to share it with others who may benefit from it, but who have no convenient way to pass it on. GeoSure solves this problem by collecting experiences and insights from many users processing it into a useful and easy to use form of information, and passing it to all members of the global traveling community. Every one contributes to safety and threat awareness of all, and all benefit from the contribution of the others. There is strength in numbers and we improve the travel security of all of us when we all share what we know with everyone else. So GeoSure is really your app!


  • Information! By everyone sharing what you know about the safety anywhere in the world with everyone else. To know the experience of a previous individual traveler or citizen to the destination that you are considering visiting will not tell you much about how vulnerable you may be, and it would not be practical to read the individual reports of thousands of such travelers to the location. But to have a consolidated summary of many reports of travelers to the destination in a single score supplemented by a statistically validated assessment provides everyone with information they can use to smart travel decisions. The positive experiences of travelers to locations which might be mistakenly considered unsafe are very helpful to the community too! All of this is not possible except by a community and for a community: your community!


    1. Conquistador = 5000 and above
    2. Explorer = 1500-4999​​​​​
    3. Navigator = 800-1499​​​
    4. Guide​= 400-799​​​
    5. Scout​= 200-399
    6. Traveler = 0-199​

  • Community members receive points for submitting reports (tapping the “+” button), for helping to discipline the accuracy of reports by flagging bogus, dishonest or inaccurate reports, and by emailing suggestions for improvements to the app to the GeoSure organization (see comments/feedback section on GeoSure website). Watch for announcements of other point-accumulating community actions on the GeoSure website, or through email if you are a registered user of the app. We consider the recognition by and gratitude of other GeoSure community members to be the most important reward for responsible community participation. But we also believe such community participation should be rewarded in tangible ways as well. Future releases of the app with significantly expanded functionality will be made available free to users with higher levels of point accumulation. GeoSure will continually seek meaningful tangible rewards for higher levels of community participation to both encourage responsible participation, but also to express the entire GeoSure community’s gratitude.



Privacy

  • GeoSure’s philosophy and policy is that your privacy is your right and our duty. We take your privacy and our duty very seriously. We do not collect any data about you that is unnecessary for the effective and efficient performance of the app in delivering useful and meaningful personalized scores, and we promptly delete any such information as soon as its usefulness to the purpose for which it has been gathered has expired. Neither do we share any personal identifying information about you with any third party. It is conceivable that it would be possible for some highly sophisticate hacker to identify you through your registration data, if you are a registered owner of the app. But GeoSure will not make any attempt to identify users, and it takes extraordinary security steps to guarantee that no one else can either. We seek to serve your travel security interests with complete confidentiality.


  • Your scores will be an average or overall value for a representative sample of users and will not reflect the contribution your personal attributes make to your vulnerability (neither increases nor decreases). So if you are less vulnerable than the typical traveler but do not enter profile data, your safety ratings will be overstated, and if you are of greater vulnerability than the typical traveler and do not enter profile data, your scores will be understated. This is the only consequence of not submitting profile data. Scores may vary as much as 15 points depending on your profile, so it is always to your advantage to create a personal profile and get more precise safety ratings.


  • No! GeoSure will not sell any data that can be associated with the individual who entered the data. GeoSure may from time to time, to support the cost of developing, improving and maintaining its products sell metadata to an organization seeking to improve the travel experiences for its clients. Metadata would include such things as counts of how many people report from Paris, or the average user-reportedscores for Palermo, Sicily, etc., but never data traceable to its origin. You will notice that other than email addresses for persons who want to be a registered user, no personal data are requested.


  • No!GeoSure uses GPS coordinates to know the location for which the user is seeking a GeoSure or other user-created report. It would not be possible to give accurate or location-specific safety information without using GPS coordinates. GeoSure does not use GPS to track the movements of users, only to know their location at the time of making or receiving a report. GeoSure has no interest in your movements, only your safety. It is GeoSure’s philosophy and policy that your privacy is your right and our duty.


  • GeoSure collected data of any type is NOT shared with anyone, and certainly not governments. While it may be conceivable with an enormous effort and at great expense for a government to commit cyber crime and hack into an apps such as GeoSure, all technically prudent protections from this threat have been implemented to thwart any such attempt.


  • No, only where you are when you open the app to look up a safety score for your current location or where you were when you submit a report.

See more information about our Privacy Policy and Terms & Conditions.

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